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QUALITY/RELIABILITY OFFICER
GUIDEBOOK
FEDERAL AVIATION ADMINISTRATION
THIS DOCUMENT IS CONTROLLED ON THE FAA ASU-200 WEB SITE.
IF PRINTED OR COPIED, IT BECOMES UNCONTROLLED AND MAY BE USED ONLY IF THE USER ASSURES IT CONTAINS THE LATEST REVISIONS
Download: The Quality / Reliability Officers Guidance (approximately 320 Kb in size) .
TABLE OF CONTENTS
FOREWORD
CHAPTER 1. GENERAL
SECTION 1 QUALITY STANDARDS
CHAPTER 2. QRO INITIAL OPERATIONS
SECTION 1 DUTIES
SECTION 2. REVIEW OF CONTRACTUAL DOCUMENTS
SECTION 3. DEVELOPMENT OF THE QRO CONTRACT PLAN
SECTION 4. REVIEW OF CONTRACTOR'S DOCUMENTS
SECTION 5. DEVELOPMENT OF AUDIT GUIDELINES
FIGURE 1. TYPICAL KEY EVENTS AND MILESTONES
CHAPTER 3. RECURRING OPERATIONS
SECTION 1. AUDITS
SECTION 2. INSPECTION/TEST WITNESSING
SECTION 3. OPERATIONS UNDER QUALITY SYSTEMS
SECTION 4. QUALITY RECORDS AND INDICATORS
SECTION 5. CORRECTIVE ACTION
SECTION 6. PROCESSING OF NONCONFORMING SUPPLIES
SECTION 7. QUALITY RECORDS
CHAPTER 4. ADMINISTRATIVE DUTIES
SECTION 1. FIELD CONTRACT FILE
SECTION 2. CONTRACT PROGRESS REPORTS
SECTION 3. ACCEPTANCE
FIGURE 2. INSPECTION REPORT OF MATERIAL AND/OR SERVICES (FORM-FAA-256)
SECTION 4. PROGRESS PAYMENT REQUESTS
SECTION 5. CLOSEOUT OF FIELD CONTRACT FILE
SECTION 6. CONTRACTOR PERFORMANCE EVALUATION
CHAPTER 5. COLLATERAL DUTIES
SECTION 1. PROVISIONING CONFERENCES
SECTION 2. POST-AWARD CONFERENCE
SECTION 3. FAA TEST AND EVALUATION
SECTION 4. SUPPORT FOR THE PRODUCT TEAM
SECTION 5. CONTRACT PROPERTY ADMINISTRATION SUPPORT
SECTION 6. STRIKES/LABOR PROBLEMS
SECTION 7. SITE OPERATION
SECTION 8. DATA COLLECTION/METRICS REPORTING
SECTION 9. GIDEP SUPPORT
APPENDIX A - Forward
APPENDIX A - Software Quality Assurance (SQA) Model
APPENDIX B - SQA Procedures for Implementing the Model
